Description:
You will drive revenue growth by leading a team of Strategic Account Managers to identify upsell and cross-sell opportunities within the Enterprise and Strategic accounts. Your role involves developing strategies to expand customer relationships, increase account value, and support Absorb's long-term growth goals. You'll partner with your team and high-value clients to ensure satisfaction and retention, while collaborating with internal teams to enhance products and services that meet client needs.
Absorb Culture - Absorb LMS
What you’ll do:
Team Leadership & Development:
- Manage, mentor, and develop Strategic Account Managers to meet and exceed targets.
- Build a high-performance culture, ensuring the team stays motivated.
Strategic Planning & Revenue Growth:
- Lead efforts to identify upsell/cross-sell opportunities in Enterprise and Strategic accounts.
- Develop targeted strategies to expand relationships and increase revenue.
- Stay updated on industry trends and competitors to keep offerings relevant. Use insights to shape account strategies and find growth areas.
Performance & KPI Management:
- Track performance metrics and ensure team meets revenue and retention targets.
- Provide regular sales reports and forecasts to leadership.
- Mentor team members to maximize potential and maintain high standards.
Negotiation & Contract Management:
- Assist in contract negotiations, ensuring favorable agreements for both sides.
- Ensure contracts meet strategic business requirements.
What you’ll bring:
- University or Bachelor’s degree, advanced university or Master’s degree preferred.
- 10 plus years of strategic account management and 5+ years of enterprise sales leadership experience.
- Industry Knowledge & Expertise: Understands market landscape, industry trends and has relationships with key influencers within the human resources software/e-learning industry.
- People manager at heart: Proven ability to successfully hire and train new Sales/Account Executives while coaching lower performers to success
- Demonstrated results in growing a business or expanding a market: a successful history of closing business and over-achieving quota as both an Enterprise seller and a leader.
- Demonstrated ability to accurately forecast sales results.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.