Description:
At One Kings Lane, we’re doing so much more than selling great home décor. We are pioneering a new generation in ecommerce, building the next great lifestyle brand, and rapidly scaling our revenues and employee base. Our company is full of passionate, innovative, agile and customer-focused employees who understand the value of collaboration. If you bring passion and high impact to your work each day, we invite you to apply to join the One Kings Lane family and see where we can take this company—and your career—together.
This position will report into the Strategic Planner.
What you get to do every day:
- Serves as the main contact for Vendor communications related to PO updates, vendor maintenance, and general inquiries, while relaying information provided by vendors to the Customer Service and Buying teams
- Works in collaboration with internal partners to proactively develop solutions to reduce fulfillment discrepancies, drives operational efficiencies, and manages potential disputes
- Manages tracking and updating of vendor order tracker, vendor chargebacks, and late order shipping tracking
- Builds cross-functional relationships across the organization and communicates with all levels of management within the company
- Drives operational excellence conversations concerning Supply Chain issues like packaging, shipping time, and invoicing, with both external and internal partners to ensure optimal customer experience
- Conducts the new Vendor on-boarding process with internal and external partners
- Escalates any issues that may have material impact on the business promptly to the Manager and Buying Department
- Responsible for invoice approval by utilizing a 3-way match to verify all relevant details related to POs are in agreement
- Additional responsibilities and special projects as assigned by the manager.
What you bring to the role:
- Exceptional verbal and written communication skills
- 2+ years of retail experience required, preferably in Logistics or Supply Chain
- MS Office with a strong proficiency in Excel is required
- Effectively utilizes inventory management systems and learns new systems and processes as needed
- Excellent customer service, multi-tasking ability, and organizational skills
- Superior ability to manage time and prioritize tasks, thriving in dynamic and fast-paced settings with changing priorities, all while efficiently meeting deadlines
- Strong analytical skills and the ability to interpret conclusions from detailed data
- An entrepreneurial mind-set is a plus!
- Bachelor’s degree in Supply Chain Management, Logistics, or equivalent work experience considered instead of education