User Account Administrator

Description:

to systems conform to OSC security standards, practices and audit controls by completing the addition/deletion/modification and tracking of user accounts across multiple systems, and making scheduled account changes on time. They will contribute to the development of practices, procedures, documentation, and communications when implementing account management for a new system and will prepare and maintain documentation for account management procedures. Additional duties include the servicing of ad hoc account requests in a responsive and timely manner, the monitoring of system accounts and preparation of various reports on user accounts and transactions, as well as the co-ordination of audits as required.

Key Responsibilities

• Complete the addition/deletion/modification and tracking of user accounts across multiple systems.
• Complete scheduled account changes on time (e.g. staff departures).
• Service ad hoc account requests in a responsive and timely manner.
• Ensure that access changes to systems conform to OSC security standards, practices and audit controls.
• Prepare and maintain documentation for account management procedures.
• Develop practices, procedures, documentation and communications when implementing account management for a new system.
• Monitor system accounts as needed and prepare various reports on user accounts and transactions.
• Co-ordinate audits as required.

Qualifications:

• 3 year diploma or degree in Computer Science or related field.
• Directly relevant experience in an IT environment.
• Knowledge of Windows 7, Adobe FileMaker, Lotus Notes Client R8 & Domino applications, Active Directory, Microsoft Office 2010, and other OSC standard applications.
• Ability to learn new systems and grasp new concepts quickly.
• Good understanding of OSC’s organizational structure and business processes.
• Clear and concise communication, both verbal and written.
• Excellent interpersonal and customer services skills.