Us Flm Operations

Description:

Incumbent must understand the processes associated with liquidity stress testing and settlements of accounts for the major legal entities in the US Region. Client engagement is routine and frequent. Consequently, it is critical that the incumbent is able to articulate (written and verbally) in clear, concise, polite and professional terms. The incumbent will also actively participate in related project activities (requirements gathering, design feedback, and user acceptance testing), and internal/external audit queries.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.

How You’ll Succeed

• Previous experience - To be successful in this position, you will utilize previous experience in prioritizing and organizing workload to perform daily settlements and all related activities as well as the ability to address and resolve trade/settlement disputes and reconciliation breaks in a timely manner. Your experience in working on projects and your ability to effectively participate in requirements gathering, user acceptance testing (UAT), and providing design feedback are important in this role.

• Coaching and Relationship Building- Coach junior staff to ensure they understand processes, procedures, and the importance of customer service quality. You will also take on some escalated issues as may be assigned, stay in regular contact with internal and external partners to obtain and provide information, as well as respond to requests.

• Industry knowledge and Process Improvement mindset – A good understanding of OTC derivatives and other financial instruments is highly desirable as well as a continuous improvement mindset to be able to actively/proactively make suggestions and participate in testing and analysis of new systems/processes to enhance departmental efficiency.

Who You Are

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.