Underwriting Case Coordinator

Description:

• Act as primary contact for advisors for offers and other issue communication; escalate issues to underwriters as deemed appropriate

• Communicate information to reinsurers, clients, advisors and third parties regarding underwriting evidence and decisions

• Inputs data on internal administration systems

• Support the underwriting department by providing administrative services

• Receive ownership of applications prior to issue; prepare and distribute communication to advisors; update underwriting administration system accurately and efficiently ensuring coverage changes are entered in a timely manner and reflected accurately

• Investigate and work with multiple vendors and appropriate experts regarding fee approvals to determine solutions to ensure effective cost management of doctor reports, medical exams and lab tests

• Respond to inquiries and requests and provides solutions and recommendations to Retail Operations and Customer Service Representatives

• Act as a training/functional resource for team members

• Participate in a variety of projects (system changes and testing, vendor surveys, department and Corporate projects)