Collaborate with the Management team to effectively manage operations of the theatre (Including: labour cost, cost of sales, revenue control, speed of service, Guest satisfaction, equipment & procedure training, safety of Guests & Cast, and film & product quality)
Manage day-to-day operations of the theatre with a focus on facilities management/supplies, services, repairs, and maintenance
Communicate on an ongoing basis with the Management team including the General Manager and Operational leaders by attending all scheduled meetings and by use of the communication tools provided
Greet and engage Guests and make them feel special - helping to create exceptional experiences
Be available and visible to Cast and Guests; observe and assist with potential issues
Provide consistent performance feedback to all levels of Cast and address performance issues in a timely manner using effective performance management tools
Work safely and ensure all levels of Cast are made aware of and follow safe work practices
Ownership & accountability of budgets, targets, and results
THE PERKS:
Comprehensive and competitive compensation & benefits package
Annual bonus system eligibility for full-time management
Growth opportunities within the theatre and cinema support centres
Access to an Employee Assistance Program to support wellness
Competitive vacation allotment to promote work-life balance