Description:
As Territory Manager - Sales and Clinical you will drive sustainable long-term sales growth with existing and new customers which consist of Nephrologists, Nursing Staff, Allied Health Care Professionals, Clinic Directors, and Purchasing Managers.
Your team:
This team exhibits strong business and clinical acumen and with exceptional teamwork and collaboration with sales/clinical teams, marketing, customer care, and strategic relationship managers. This position is underpinned by innovation and speed to drive and grow the business in the assigned territory. There is a strong accountability for business planning and results, self-directed learning, continuous development, and demonstration of courage in conjunction with Baxter’s Leadership Expectations.
What you’ll be doing:
- Ensure exceptional collaboration and partnerships with Internal stakeholders including but not limited to Sales Manager, Clinical Manager, Strategic Relationship Manager, Renal Team, Hospital Patient Representatives, Customer Care, and Marketing.
- Work with Medical and Marketing to effectively execute/implement continuous learning opportunities for external stakeholders in alignment with Baxter’s capabilities
- Provide feedback and keep in close communication with Sales Management/Marketing around customer needs, sales objections, customer segmentation, competitive threats, competitive advantage levers and competitor’s activities and information.
- Conduct needs assessment and evaluation of the opportunity supporting the territory to evaluate barriers to growth and support future project planning as required.
- Effectively facilitate meetings using standardized templates (agendas, approved presentations) and manage conflict to keep projects on track
- Leverage support of other internal resources (marketing, sales, cross-functions) as required to ensure successful execution through completion
- Contribute to the enhancement and standardization of new clinical education content whereby key messages are aligned with annual marketing plans and business priorities
- Deliver standardized and approved presentations on topics related to Baxter’s Products and Home Therapies (PD) as required with key customers leveraging current literature (from Global Medical Affairs CMT) and/or clinical practice guidelines (CPGs) as appropriate
- Leverage current and future resources (i.e., e-learning) to augment clinical educational needs of customers as applicable
- Leverage technology (i.e., WebEx, E-learning, Applications) platforms to augment the educational experience for customers and extend clinical education to new market segments in more efficient ways
- Drive increased product adoption and demand via facilitating outcome measures (KPIs) work with customers using Baxter’s current and future software platforms.
- Participate or develop clinical educational workshops for professional associations/organizations to further support the product, therapy messaging and training within the market.