Technical Manager

Description:

The Technical Manager (TM) is a senior level Engineer who oversees on-time aircraft services with a focus on minimizing aircraft downtime and maximizing the usability and marketability of assigned aircraft, while maintaining positive owner-client/customer relationships.

The TM is responsible for the technical and cosmetic management of the aircraft, takes a proprietary interest in their assigned fleet, and acts as a subject matter expert.

This position works closely with key internal stakeholders including the Client Account Managers to ensure Aircraft Owners’ needs are understood and met. Acting as a reference for Aircraft Owners TMs are known as “the expert” in charge of their aircraft’s disposition.

What You Will Do
 

• Manage all maintenance activities for assigned aircraft ensuring planning, service and repair in accordance with the applicable standards of airworthiness.
• Review, update, and ensure the accuracy of maintenance tracking systems.
• Dispatch aircraft about control of defects, conformity with type & CAR’s.
• Collaborate with stakeholders to coordinate effective service for assigned aircraft.
• Respond to urgent requests for support and/or information from owner-clients and other stakeholders as required.
• Inspect aircraft for technical and cosmetic conditions, interacting with owner-client as necessary.
   

What You Bring
 

• Post-Secondary Diploma in Aviation.
• Ten years of maintenance experience.
• Working knowledge of regulations pertaining to repair station operations.
• Licensed AME-M2.
• Working knowledge of all aspects of maintenance including mechanical, structural, and avionics systems.
• Strong collaboration skills and ability to maintain teamwork while working in stressful situations.
• Highly organized and driven to project completion on tight deadlines.
• Customer service focused, able to operate effectively with both internal and external customers/clients demonstrating strong communication and exercising empathy.
• Problem-solving skills with a process improvement approach.
• Strong knowledge and ability to follow and apply rigorous health and safety requirements.