Description:
- Collaborate with Solutions Architect and/or other BAs on assigned technical projects
- Provide analytical and technical support to other departments as needed
- Identify and communicate with key stakeholders
- Gather and analyze data as part of project discovery process
- Translate problem statements into clear and concise User Stories and/or Business Requirements
- Accurately define acceptance criteria for requirements
- Convert technical and complex functionality into “plain English” documentation
- Liaise between various business departments and groups
- Documentation of projects using Analyst Team templates
- Uncover internal system/application development dependencies
- Business and systems gap analysis
- Assess operational impact of new features, products, or workflows
- Building and articulating technical workflows
- Test plan creation and execution
- Test business processes and recommend improvements
- Miscellaneous work as assigned to solve business problems
- Collaborate as needed on projects that cross Brands
Experience & Qualifications
- 5 + years Corporate Travel experience
- Above average understanding of GDS functions including creating bookings, shopping, faring, reading PNR and queue history
- Can manage deliverables, working both independently and with a team
- Exceptional analytical, critical thinking and problem-solving abilities
- Superior presentation and negotiation skills
- Accepts and champions change
- Ability to pivot and change priorities as the business needs
- Outstanding written and oral communication skills
- Ability to multitask and balance multiple projects at the same time
- Have good interpersonal and consultative skills
- Excellent attention to detail providing a high level of accuracy
- Proficient in MS suite, including Excel and Visio