Team Clerk

Description:

• Arrange outreach trips by liaising with the communities and the professionals to determine the possible patient list and suitable outreach dates; book hotels, arrange for transportation and rental vehicles, and ensure tickets are delivered to staff; collect charts and provide professionals with information forms/materials for the outreach trip; pre-admit patients and confirm there is an active referral prior to being seen on the outreach trip as well as bookings for assorted other health professionals.
• Reconcile program credit card statement using guidelines and systems established by Finance and BCCH Administration. Report discrepancies to Business Operations Manager or Program Manager.
• Schedule and book clinical and telehealth appointments for BCCH teams/services. As required, send out letters/emails confirming appointments to families and/or community professionals.
• Prepare patient charts for outreach appointments, including requesting health records charts, if required, and track information through the relevant databases.
• Prepare information required for the patient’s appointment including photocopying information packages and materials, and liaising with booking clerks to schedule patient appointment times, technicians, equipment, community professionals and families.