Team Assistant

Description:

• Provide administrative support to Guelph, Cambridge and Wellington Hospice Palliative Care (HPC) team: 10 Physicians, 5 Nurse Practitioners and Clinical Nurse
• Provide administrative coverage for Kitchener-Waterloo HPC team during vacation and unplanned absences
• Creating medical charts for Physicians and Nurse Practitioners in PSS EMR
• Managing high volume of incoming faxes and phone calls
• Collecting medical history from various databases (Clinical Connect), NPs/Physicians, and service providers to create patient charts
• Input patients into Excel Spreadsheet (Guelph only)
• Daily uploading of lab reports (KW only)
• Transitioning medical orders from the Home and Community Care Support Services into PSS and vice versa
• Liaise with Hospice to send information for patient admissions
• Creating weekly caseload reports
• With direction from Coordinators, sending Service Offers for NP service
• Updating and maintaining current client information and records in CHRIS database, including client’s service bookings
• Completing clinician requests to obtain patient test results
• Supporting Homeless and Vulnerably housed patients- tracking down health history
• Uploading NP notes to Meditech
• Assembling and maintaining files of pertinent client information; verifying that all relevant documents have been completed and filed as per direction from HPC Nurse and MDs/NPs
• Booking home visits and client conferences as needed, as guided by NPs/MDs
• Processing letters, client applications and other client forms such as insurance claims/letters
• Completing tasks and documentation within CHRIS including but not limited to: generating reports and labels from CHRIS
• Securing and/or shredding confidential documents as required
• Transcribing, copying and distributing letters, memos and conference reports using word processing software and other equipment
• Training in Palliative Team Assistant role to support cross coverage for the palliative program
• Other duties as required.