Description:
Student Central offers a wide variety of services for current students, future students, alumni, staff, and faculty. Services are offered in person, by e-mail, or online chat. Student Central services include:
- Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation
- Processing tuition fee payments
- Distributing government loans and other forms of financial aid
- Assisting with course registration
- Producing transcripts and official Western letters
- Completing various third-party forms
- Producing Western ONEcards (photo ID cards)
Responsibilities
The Summer Student Assistants will:
- Assist Student Central Officer to create Western ONECards, manage uploads and communications
- Assist with mailing of Official Western Letters
- Assist in developing communication for students around how to upload photos for Western ONECards
- Scan prep and scanning
- Indexing files in Laserfiche scanning system
- Display an energetic and enthusiastic attitude
Qualifications
Education:
- Must be a student returning to studies in the fall
Experience:
- 1 year part time employment or volunteer experience
Skills, Abilities & Expertise:
- Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Reliable and dependable with the ability to consistently work assigned schedule
- Ability to follow processes and practices with high attention to detail
- Demonstrates integrity and works in accordance with Western's policies and procedures
- Computer skills with Microsoft Office, with the ability to learn and use new software programs as required
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to work independently and effectively as a member of the team to achieve department goals
- Ability to work in a manner that is compliant with confidentiality requirements as applicable
- Enthusiastic and involved member of the Western community
- Strong attention to detail and effective organizational skills