Description:
Experience:
An equivalent combination of education, training and experience.
Knowledge/Skills/Abilities:
- Ability to deal effectively with students, faculty, staff, alumni, retirees and general public with positivity, responsiveness and respect.
- Proven ability to provide excellent customer service in a fast paced environment on a daily basis.
- Strong interpersonal skills with the ability to attentively listen, be assertive and exhibit leadership qualities.
- Must be able to handle cash accurately, make change, keep record of receipt; previous cash handling experience.
- Excellent data entry skills with a high degree of accuracy and proven ability to pay attention to detail will completing tasks.
- Ability to multi task in a fast paced environment.
- Demonstrated ability with computers.
- A wide range of knowledge of the university’s campus, facilities and operations.
- Ability to follow direction and comply with policies and procedures.
- Strong written and verbal communication skills.
- Flexibility to adapt to changing priorities, fluctuating tasks and pace in response to operational needs.
- Demonstrated ability to work effectively or in team environment.
- Demonstrated outstanding customer service approach.