Store Manager

Description:

This is your chance to get out of the city and experience a simpler way of life, nature, and wellness in one of the most beautiful places in Canada – the islands of Haida Gwaii.

If you’re positive and energetic, have a flair for sales, can connect easily with people from all walks of life, and are proactive and motivated, we might have the perfect position for you. We are hiring for a Sales & Store Manager at an established art gallery and jewelry store, Crystal Cabin Gallery, located in the coastal community of Tlell, Haida Gwaii.

Spend the summer meeting guests from around the world, handling some of the most beautiful art and jewelry by Haida and northwest coast artists, making amazing sales and contributing to a socially-minded small business.

Qualifications:
2+ years sales experience in jewelry, art, luxury goods or a similar role
Motivated and driven, with proven sales success
Ability to think quickly on your feet, handle a busy sales environment, and prioritize sales when there are competing demands
Very good memory and talent for storytelling
Able to engage anyone in conversation, positive attitude, friendly demeanor, excellent customer service in person or by phone/email
Responsible, professional, punctual, and reliable personality
Can-do attitude, self-starter, and can troubleshoot independently, but also works well in a team
Quick learner who can adapt to changing business needs and face new challenges head on
Strong organization and follow-up skills
Interest and knowledge in Haida and northwest coast artwork with a passion to support and elevate the work of women and emerging artists
Tech savvy and comfortable with learning new software, technologies, and devices
Class 5 drivers license

Roles & Responsibilities:
Consistently achieve or exceed monthly and seasonal individual and store sales goals
Memorization of key information about each piece, artist, and our brand story
Responsible for gallery cleanliness, organization, merchandising, and gallery grounds
Pricing and managing stock levels and supplies and placing orders in a timely manner
Capture meaningful customer data for the purpose of connecting with the client, building relationships, and personalizing future client communications and needs
Providing appropriate follow-up on all sales or client requests
Attention to detail, including taking upmost care in storing, cleaning and displaying art pieces and the jewelry collection
Fulfilling and packaging online orders through website and handling returns
Responding to inquiries on social media and email and ability to conduct sales through written medium and phone calls
Able to post business content on Instagram and Facebook, take photos and videos of products as needed, use Canva for basic graphic design projects, write and research blogs, newsletters, and product listings
Research products and services for the business as needed
Maintain security standards within the store to ensure safety of merchandise
Driving to drop off packages to nearby post-office and checking for mail
Being listed as an emergency contact for the store