Description:
- 2+ years sales experience in jewelry, art, luxury goods or a similar role
- Motivated and driven, with proven sales success
- Ability to think quickly on your feet, handle a busy sales environment, and prioritize sales when there are competing demands
- Very good memory and talent for storytelling
- Able to engage anyone in conversation, positive attitude, friendly demeanor, excellent customer service in person or by phone/email
- Responsible, professional, punctual, and reliable personality
- Can-do attitude, self-starter, and can troubleshoot independently, but also works well in a team
- Quick learner who can adapt to changing business needs and face new challenges head on
- Strong organization and follow-up skills
- Interest and knowledge in Haida and northwest coast artwork with a passion to support and elevate the work of women and emerging artists
- Tech savvy and comfortable with learning new software, technologies, and devices
- Class 5 drivers license
Roles & Responsibilities:
- Consistently achieve or exceed monthly and seasonal individual and store sales goals
- Memorization of key information about each piece, artist, and our brand story
- Responsible for gallery cleanliness, organization, merchandising, and gallery grounds
- Pricing and managing stock levels and supplies and placing orders in a timely manner
- Capture meaningful customer data for the purpose of connecting with the client, building relationships, and personalizing future client communications and needs
- Providing appropriate follow-up on all sales or client requests
- Attention to detail, including taking upmost care in storing, cleaning and displaying art pieces and the jewelry collection
- Fulfilling and packaging online orders through website and handling returns
- Responding to inquiries on social media and email and ability to conduct sales through written medium and phone calls
- Able to post business content on Instagram and Facebook, take photos and videos of products as needed, use Canva for basic graphic design projects, write and research blogs, newsletters, and product listings
- Research products and services for the business as needed
- Maintain security standards within the store to ensure safety of merchandise
- Driving to drop off packages to nearby post-office and checking for mail
- Being listed as an emergency contact for the store