Description:
Interested candidates should be able to perform the following duties and responsibilities:
- Manages the station(s) to ensure adherence to on-time departure, optimum resource allocation and customer satisfaction;
- Build a work culture such that costs, quality assurance and customer satisfaction are key areas to drive efficiency;
- Ensures the airport and cargo operations' performance is in accordance with regulatory, company and customer requirements;
- Monitors station performance on a daily basis against KPIs and SOPs and initiates corrective actions to improve results;
- Manages and provides functional guidance and supervision to all service providers at the airport(s) both internal and external;
- Responsible for management and oversight of direct/indirect reports including performance management and ongoing professional development and training;
- Responsible for compliance with Station controls and Internal Audit standards;
- Responsible for preparation of expense and revenue budgets; cost and revenue analysis and overall station cost effectiveness;
- Assumes responsibility for the overall safety of all employees;
- Assists with departmental labour relations including discipline;
- Provide specialized advice to senior & line management in all security functions, protection, intelligence, information and investigation;
- Assist the Company in local marketing and sales activities;
- Responsible for managing the relationship with all stakeholders at the airport (authorities, vendors, suppliers, government agencies etc.);
- Responsible for liaising with regulatory authorities and other operationally relevant external entities;
- Ensure compliance with regulatory requirements as well as internal policies and procedures;
- Other duties as assigned.