Description:
Otis Elevator Company is searching for a highly motivated Regional Field Engineer to provide technical support and guidance to all field associates.
Essential Responsibilities
- Provide technical support to the field and lead and train field associates engaged in construction, service, and modernization projects
- Ensure that all field personnel comply with safe work practices in accordance with EH&S standards
- Thoroughly investigate and resolve all critical customer problems with the use of Otis and non-Otis products
- Interface with internal and external customers and identify solutions and provide consultations as needed
- Monitor field tests, first inspections, and data reports
- Consult with superintendents, constructors, adjusters, and service managers regarding problems encountered with product performance
- Proactively offer assistance to the region regarding the malfunctioning of equipment
Education / Certifications
- High school degree required; Bachelor’s degree preferred
Basic Qualifications
- 5+ years relevant technical elevator experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, strong time management and organizational skills
- Working knowledge of Otis and non-Otis software, as well as preferred experience with current and vintage Otis and non-Otis products