Liaise with internal stakeholders such as Account Managers, Procurement, Data Governance Organization to ensure open communications and processes are streamlined per vendor (account) along with timely resolution to any invoice issues requiring escalation
Provide excellent customer service by establishing open and clear communication with both internal teams and external suppliers
Responsible for executing the payment process timely for all invoices and employee expensesdue for payments
Manage open invoices due for payment and rejected payments report
Settle payment rejections and problems
Provide support to cash clearing process
Collaborate resolution of payment related issues
Support the Accounts Payable control account reconciliation process
Partner with management to promote teamwork and collaboration by sharing AP best practices
Train/coach new and existing AP Specialists
Deliver on internal audit requirements
Perform root cause analysis for issues encountered/feedback received to invoice processing and propose corrective/preventive actions to management
Assist in all acquisition integration activities as assigned by your leader
Maintain timely responses sent to Tier 2 AP Help desk queries
Deliver on other assignments as required
What It Takes:
College Diploma/Bachelor’s Degree or equivalent experience in Accounts Payable or Administrative Vendor Account Management. Ideally, the candidate should be registered in a program leading to an accounting designation.
Minimum 5 years’ experience in Accounts Payable
Global experience an asset
Strong writing, communications, interpersonal, and customer service skills
Demonstrated ability to build and maintain effective working relationships and influence the right change with key stakeholders
Organized with demonstrated ability to prioritize multiple activities in a fast paced and changing environment
Self-starter and strong team player to learn from your leader and others and teach your peers and others
Strong reporting and analytics experience
Strong working knowledge with ERP environment, specifically SAP and VIM or other workflow tools
Strong Microsoft Excel skills (minimum intermediate level)
Demonstrated success in negotiation tactics in resolving disputes
Second language skill an asset (French, German, Dutch, Italian, Spanish, Nordic, Mandarin)
Working towards an Accounting Designation is an asset
Strong working knowledge of Accounting principles and P2P/AP processes