Software Portfolio Performance Program Manager

Description:

The Software Portfolio Performance Delivery and Optimization Program Manager is responsible for driving performance action plans to enhance software delivery efficiency, predictability, and impact. This role partners with cross-functional teams to analyze portfolio performance metrics, identify improvement opportunities, and implement optimization strategies that align with business objectives.

Key Responsibilities:

• Develop and execute performance action plans to improve software portfolio delivery efficiency and predictability.

• Define and track key performance indicators (KPIs) to measure software development effectiveness.

• Collaborate with engineering, architecture, program and product management to drive continuous improvement initiatives.

• Conduct root cause analysis on delivery gaps and establish corrective actions to mitigate risks.

• Optimize resource allocation and capacity planning across software development teams.

• Lead data-driven reviews of software delivery performance and provide insights for strategic decision-making.

• Standardize and implement best practices for software portfolio execution, ensuring alignment with business goals.

• Foster a culture of accountability and performance optimization within the software organization.

• Lead portions of the planning and execution of multiple complex technical projects or programs.

• Partner with cross-functional software development teams to help them prioritize, plan, track, and execute complex, cross-organizational programs.

• Perform program analysis, manage risk, identify and influence necessary course corrections, and communicate program status and activities across multiple levels of management.

• Identify opportunities for business process and system improvements and collaborate with stakeholders on the design of new solutions.

• Maintain full visibility of multiple projects, ensuring resource gaps are addressed efficiently.

• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints.

• Strategically partner with stakeholders to understand needs and priorities.

• Translate functional plans into operational processes and guide execution.

• Create a TPM (Technical Program Manager) community; advocate the value of TPMs, mentor TPMs across the organization, and ensure that business and engineering TPM needs are being met.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.

• 7+ years of experience in software program management, portfolio management, or a similar role.

• Proven track record of driving performance improvements in software development organizations.

• Strong analytical skills with experience in data-driven decision-making.

• Expertise in Agile, SAFe, and other software development methodologies.

• Excellent stakeholder management and communication skills.

• Ability to work in a fast-paced environment, managing multiple priorities effectively.

• Experience with software development lifecycle (SDLC) and portfolio management tools (e.g., Jira, Rally, Aha!).

Preferred Qualifications:

• Experience in large-scale software portfolio management within a technology-driven organization.

• Knowledge of financial modeling and ROI analysis for software investments.

• Familiarity with AI-driven performance optimization techniques.

• Program Management Professional certification.