Description:
Purpose of the Role The Software Engineer is accountable for all facets of the software development process. He/She is a technical subject matter expertise and provides leadership when it comes to the design of application modules. He/She maintains and deploys software applications to meet user and business needs as well as conducts system-wide tests, provides customer and user technical support, and monitors system performance to ensure that software programs are operating optimally. In addition, the Software Engineer works with Business Analysts, Project Managers, Software Engineers, external development vendors and other developers to coordinate the development of processes to meet delivery deadlines
Core Accountabilities
- Work with the production and operations support team to ensure applications are running smoothly and service requests are being completed in a timely fashion
- Works according to documented SDLC, providing feedback and input into SDLC as needed, and supporting automation of SDLC tasks as required
- Works occasionally as a mentor for the other team member providing guidance for best software practices, and improving team collaboration
- Support implementation of scalable and flexible CMS architectures tailored to meet the unique requirements of our clients
- Develop integrations with headless CMS platforms to decouple content management from presentation, enabling greater flexibility and efficiency in content delivery
- Customize and extend CMS functionalities to accommodate complex business requirements, ensuring optimal performance and user experience
- Plans for, executes solution deployments, and supports production and non-production environments for mission critical applications. Provides customer focused support and troubleshoots and resolves problems and issues, in line with documented service levels
- Identify performance bottlenecks and optimize CMS architectures for speed, scalability, and reliability
- Collaborates with Project Managers, external development vendors, Business Analysts and other project team members to implement module-level solutions as per requirements, clarifying details as needed and determining appropriate solution design
- Stay abreast of the latest trends and advancements in the Digital Experience Platform (DXP) landscape, leveraging your expertise to guide platform selection and implementation decisions
- Creates and updates appropriate software design and architecture documents, ensures implementation details and source code are sufficiently documented, and manages and maintains TFS user stories, tasks, etc. as needed
- Performs unit testing of developed components, implements automated unit tests, regression test integrated components. Executes performance tests, and optimizes solutions as required
- Prototypes with new technologies, libraries, design patterns, emerging trends in software design and development
Minimum Qualifications and Skills
- University undergraduate degree in Computer Science
- 8+ years of previous programming experience, including (but not limited to) Software design and patterns, with basic understanding of the SOLID development principles
- Experience working on improvements of an Enterprise level system
- Proficiency in at least one headless CMS platform (e.g., HyGraph, Contentful, Strapi, Sanity.io).
- Strong understanding of web technologies including HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Angular, Vue.js).
- Familiarity with backend technologies such as Node.js, Python, or Java.
- Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
- Knowledge of GraphQL and RESTful API design principles
- Deep understanding of Digital Experience Platform (DXP) concepts, including personalization, omnichannel delivery, and marketing automation
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Proven analytical and problem-solving abilities
- Proven experience developing and supporting mission critical applications, including web applications
- Good understanding of software design and patterns and their application
- Solid understanding of the full software development life-cycle, including writing secure code
- Excellent communication skills and ability to work collaboratively with cross-functional teams