Description:
This includes support of existing CRM and Marketing tools, evaluation and development of new solutions based on specific business requirements and rotating on-call support for SalesForce.com and Marketo applications. The candidate will play a pivotal role in connecting disparate systems to the Salesforce platform, with a core focus on backend solutions including Apex and APIs. While the emphasis is on Salesforce and system integrations, any experience with Marketo, especially concerning smart campaigns, webhooks, and administration, will be considered a strong plus.
Key Accountabilities
Architect, develop, and maintain system integrations with Salesforce using a variety of APIs
Write and optimize backend code, primarily in Apex, to extend Salesforce functionalities
Develop and configure event management tool (Marketo)
Collaborate with stakeholders to ensure integration solutions are scalable and meet business requirements
Provide technical support for integrated systems, troubleshooting issues and ensuring smooth data flow
Support Marketo-related initiatives, especially concerning smart campaigns, webhooks, and administration
Complete required unit-testing, and cooperate with other IS and business teams to ensure timely, efficient, and errors-free implementation
Participate in planning and execution of CRM and Events Management tools upgrades and migrations
Proactively promote enhancements to departmental processes, technical and business solutions
Skills, Knowledge and Experience
2+ years of experience with Salesforce platform, emphasizing backend solutions (Apex and APIs) as well as system integration
Familiarity with data governance and security best practices.
Experience developing in Java, experience with Web Services Development
Solid experience with the full life cycle of software development
Strong leadership skills
Detail oriented, with strong analytical skills
Customer service oriented
Solid written and verbal communication skills; ability to effectively communicate technical concepts to business users
Self-starter with strong teamwork culture
General understanding of the financial services sector
Organization | Fidelity Investments |
Industry | IT / Telecom / Software Jobs |
Occupational Category | Software Developer |
Job Location | Toronto,Canada |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Intermediate |
Experience | 2 Years |
Posted at | 2024-06-21 10:56 am |
Expires on | 2025-01-25 |