Social Media Coordinator

Description:

They will manage our social content schedule and be responsible for community management. They will work closely with our marketing team, photographers and designers to support seasonal marketing campaigns. This role is ideal for someone who’s passionate about social media and looking to gain further experience in the industry. As the Social Media Coordinator, you will: • Develop social media captions that engage our customers and are based on industry best practices and learnings from our own content • Help brainstorm and create new content ideas that can be impactful for engagement on our social channels • Schedule our social media content on all owned social media channels, which may include Facebook, Instagram, Twitter, YouTube, TikTok, Pinterest, LinkedIn, and Glassdoor • Provide outstanding and timely customer service, working with our Customer Service Representatives to do so when needed • Monitor conversations online to engage with our target audience and current customers on our social media platforms • Regularly review analytics and reporting to understand how each platform is performing against our goals, and work collaboratively to improve results.