Description:
The Showroom and Brands Consultant will be working in a brand new showroom Downtown Montreal. The purpose of the job is to present/introduce the brands products to the persons coming to the showroom, being a specialist. On a day to day basis this person will be taking care of the showroom (clean, setup...) welcoming and walking clients around (average of 3 appointments per day + Walk in), do a follow up with clients after their visit. They will also be responsible of company events for professional clients. The candidate will also be working closely with a marketing agency for social media content and communication.
Responsibilities
- Acts as showroom brand ambassador for the 3 brands, facilitating showroom appointments and event experiences.
- Understands the brands and products and is able to explain and demonstrate features and benefits in varying lifestyle applications. Support this function with a commitment to continued product learning.
- Responsive to consumer inquiries and requests with solutions focused approach, escalating as needed to the Regional Marketing Manager.
- Partners with internal and external stakeholders to help close sales cycle, including follow-up with client and provision of resources and specifications.
- Manages and provides updates to showroom calendars and events schedules, using available CRM tools and internal identified systems.
- Gathers information and resources from available sources to integrate into client product presentations.
- Maintains designer data base relevant to Trade programs.
- Promotes trade program benefits, and is responsive to members’ inquiries, registrations and experience.
- Assists in maintaining the showroom appearance, inventory and displays.
- Compliant with organizations purchasing, accounting and data keeping policies.
- Assists with the execution of showrooms activities (virtual or in person) including events, culinary
demonstrations and sales and training activities as directed.
- Assists in the assembly and distribution of promotional materials.
Skills:
- Customer service
- Showroom
- Marketing administrative
- Outlook
- Customer support
- Data entry
- Administrative support
- Salesforce
- MS Office
Additional Skills & Qualifications:
MUST HAVES
- Perfectly bilingual English and French both Written and Spoken (Needs to verify the writing)
- College or University Diploma
- Professional maturity with at least 2/3 years of professional experience (Customer service, showroom, administrative). Experience in both Admin AND CS is required.
- Solid knowledge of MS Office and tech savvy overall (good use of social media)