Description:
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.
How You’ll Succeed
- Collaborative Development- Contribute to the agile team goals by collaborating with other functional teams, actively participating in Scrum ceremonies and expanding the technical capabilities of the team. Lead the design and development of cost-effective and innovative solutions to meet business objectives while also maintaining existing applications.
- Programming Ability- Perform and coordinate complex application programming activities within the Scrum team such as developing specifications, coding, testing, debugging, adjusting and documenting in order to ensure successful implementation and maintenance of programs. Design the application's technical infrastructure through specific databases, programming languages, utilities and Test Driven Development (TDD).
- Lead & Influence- Lead code-review sessions and ensure overall code quality aligns with business and project requirements. Monitor production and user acceptance testing support to troubleshoot complex problems on applications and technologies. Assist in the transformation from Waterfall to Agile methodologies/practices.
Who You Are
- You can demonstrate experience in 3+ years experience in development, with a focus in developing custom applications within ServiceNow. You have exposure to the following ServiceNow modules: Incident, Change, Problem, Knowledge, Resource, Asset Management, Service Levels (SLA). You have experience with Service Catalog and Service Portals, as well as building out API integrations and case exchange. You have experience with ServiceNow integration hub, automation techniques and workflows using Ansible, and PowerShell scripting. You have experience using ITIL best practices in ServiceNow with a focus on ITSM solutions. You have previous experience and knowledge of working within an Agile environment. You have strong verbal and written communication skills, the ability to effectively problem solving, work effectively as part of a team and independently, and have a strong customer service mindset.
- It would be considered a strong asset if you have exposure to ServiceNow design, a JavaScript development background, Knowledge of Python programming language, exposure to MID servers and an understanding of Cloud Services. You hold the following certifications: ITIL, ServiceNow Certified Implementation Specialist.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.