Description:
Looking for your next Service Technician Job with room to grow? Our client is a financially strong, growing company with products and technology that are on the cutting edge of the digital printing market. You get to form strong relationships with customers and delight them with outstanding service. You’ll have the satisfaction of knowing you made a positive, lasting impact every day.
What you do:
- Provide timely and effective installation of products and services.
- Perform effective initial customer operator/maintenance training, as required.
- Maximize equipment uptime through timely response and effective/efficient repair and maintenance to ensure high levels of customer satisfaction.
- Efficiently manage utilization of assets (parts, tools, test equipment, autos) and resources (travel expenses, phone, etc.) to achieve targeted financial results.
- Communicate and interact with customers, sales and other service counterparts in a positive, courteous and professional manner and always present a professional image to customers.
- Complete all job-related administrative aspects (call reports, part returns, time/expense reporting, etc.) on time and error free.
Who are you:
- Must have previous printing industry experience
- Heavy, industrial equipment maintenance knowledge/experience
- Installation/support experience onsite as field tech
- Working knowledge of multimeters for electrical testing
- Working knowledge of AC and DC up to 3 phase
- Diploma or equivalent training and/or experience
- At least a few years of field service experience
- Familiarity with reading schematics and wiring diagram
- Highly motivated with strong sense of urgency
- Great attitude and eagerness to learn; high level of curiosity, takes good notes, asks good questions.
- Resourceful and self-sufficient
- Very reliable with proven history of consistent attendance
- Strong mechanical aptitude and good dexterity
- Excellent communication and customer service skills
- Proficient computer skills
- High school diploma or equivalent
- Experience or training within some form of mechanical discipline.
- Willingness to work long hours and some weekends, if/as needed
- Willingness to travel as needed.
- Valid driver license
- Ability to safely lift up to 50 pounds and push, pull and reach for boxes and parts weighing up to 50 pounds.