Description:
Primary contact for escalations and data management process support for assigned school boards to ensure resolution of data issues impacting member records:
- Data Accuracy – Key deliverable for the ongoing Benefits Administration and Claims Adjudication
- Member level data accuracy from a financial stand point is also key as it relates to Member Banking details and Payroll impacts.
- Assist the Electronic File Analyst with resolving any file related errors/warnings or file transmission issues.
Maintains administration/mapping guides for assigned block of boards:
- Working closely with the Board, HRIS/Payroll Providers and OTIP to ensure that the HRIS eligibility files are maintained for accuracy based on the requirements of the plan. Data Accuracy is key for the Benefits Administration and Claims Adjudication.
- Updates to the Administration Guide in order to assist the Boards in the ongoing management of their HRIS file. The Administration Guide is a “how to” for the Board to manage eligibility scenarios and assist them in general updates.
- Mapping Guides – Maintained as a tool to describe and assist the Boards with coding of “Trust level eligibility rules” along with any Affiliate or Board level “grandparenting” eligibility rules that have been negotiated and approved as part of the Trust plan.
- Notify and educate the boards to any changes to eligibility rules that could impact how the code or send their HRIS changes to OTIP.