Senior Technical Program Manager

Description:

• Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools, A/B testing), and analyze data to make decisions on features that influence the direction of the product
• Manages cross-squad programs across complex technical, regulatory, or other cross-cutting needs
• Ensures progress against important milestones where consistent and coordinated implementation is required
• Maintains a perspective on impact of change on patterns required for implementation
• Develops patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions
• Defines scope for complex, cross-team projects with high impact
• Leads coordination efforts with some leadership support of Product Owners, Architects and Engineers to meet regulatory and technical requirements
• Often exceeds purpose and quality requirements
• Has positive impact to specific organizational entities & understands nature of impact
• Consistently strong impact on the success of a team

Job Requirements:

• Demonstrates understanding of how technology supports Manulife's strategy
• Strong detail orientation
• Awareness of full-technology stack
• Strong understanding of interconnections between various business priorities
• Known for expertise in specific fields within working team and associated teams
• Solid level of understanding of company patterns and analytical models of his or her expertise
• Solid interpersonal skills beyond role requirements
• Deep knowledge of discipline, and deep tacit understanding across domains
• Beginning to apply knowledge to market demands and addresses potential customer requirements
• Often sees overall 'picture' and alternative approaches; vision of what may be possible
• Good understanding of the political relationships within the firm
• Strong knowledge & expertise of the business
• Constantly learns from both success and failure
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion
• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes