Senior Technical Product Manager

Description:

To help develop these capabilities, the Equinix Power & Sustainability Product Management team is looking for an experienced Senior Technical Product Manager with a track record of leading engineering scrum teams and delivering customer-centric automation and IoT services and capabilities. This is an opportunity to help define and advance how enterprises around the world observe, orchestrate, and interact with next-generation data center infrastructure.

The role requires someone responsible for ensuring stakeholder needs and use cases are deeply understood, translated into functional and technical specifications, and managed through a development life cycle from start to finish. You will serve as an Agile coach and work closely with a diverse set of internal and external stakeholders, building and managing relationships and product roadmaps. A strong understanding of product development, relationship management skills, and experience developing colocation and IoT products in a high-technology, dynamic environment is crucial to your success.

Responsibilities

Technical Product Management

• Lead engineering scrum teams tasked with delivering world-class digital infrastructure experiences and APIs

• Play a leading role in formulating product strategy, collaborating with key stakeholders, and execute on the committed roadmap

• Partner with and deeply listen to customers, sales and operations teams, and other stakeholders to identify unmet needs and new use cases

• Be comfortable and effective in working in a fast-paced, collaborative, matrixed environment, and work closely with customers, partners, and internal stakeholders

• Validate ideas with customers before, during, and after development

• Manage the backlog: Help prioritize items to move forward among many candidates based on an analysis of the business opportunity vs. level of effort. Bring a rigorous and strategic mindset to evaluating and prioritizing competing requirements, including features, bugs, and tech debt.

• Work with Product Managers to define good confidence release deliverables for any given release

• Lead definition of allowable configurations, test cases and execute UAT

• Lead triage of issues across UAT cycles and manage defect resolution

• Serve as the subject matter expert and evangelist for the product

• Identify improvements to existing product processes; develops a strong understanding of processes and technology

• Work with the User Experience teams and facilitate the development of User Interface workflows aligned with functional objectives

• Complete ad-hoc assignments that assist in the development of product strategy and roadmap

• Understand the business value and verify that the team delivers business value.

• Design product training curriculum; participate in cross-functional training and meetings

• Define metrics that will be used to inform product success and drive UX improvements

• Collaborate with product engineering, network architects, network deployment, and service delivery teams to roll out new offers, releases, and markets.

• Manage stakeholder expectations within and/or across functions

• Evaluate incoming product-related issues from internal and external customers to determine the severity and response

• Triage production software issues and follow up with cross-functional teams until fixes are tested and deployed