Description:
As the Senior Manager of Digital Consent and Privacy on our Digital Analytics & Integration team, you will play a pivotal functional Digital Product role in ensuring our bank's digital assets maintain the highest standards of data privacy and consent to Federal and Provincial Laws and Bills.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How You’ll Succeed
- Digital Privacy and Consent Leadership: Overseeing the bank's adherence to data privacy and consent regulations and best practices across digital properties, including Bill 64, GDPR, CCPA, and other relevant legislation. Implementing and maintaining rigorous data privacy practices and ongoing governance for all trackable technologies including cookies, pixels, etc.
- Stakeholder Management: Develop and enhance ongoing partnerships with enterprise programs, Privacy, Legal, and Risk management teams to manage ongoing changes while participating in joint day-to-day gating processes, investigations, etc.
- Team Leadership: Lead a team of analysts and consultants, providing guidance, mentorship, and professional development opportunities. Fostering a culture of collaboration and data-driven decision-making.
- Tools, Technology & Vendors: Working alongside the Enterprise teams to support ongoing privacy and consent requirements fostering a Privacy by Default culture across all existing journeys and processes. Staying updated on industry trends and innovations, and own ongoing relationships with vendors and partners on related digital privacy solution matters.
- Continuous Improvement: Identifying ongoing opportunities for process improvements and optimization in addressing Digital Privacy and Client Consent requirements, ongoing monitoring and controls, joint gating processes, etc. Anticipate upcoming regulatory changes and develop action plans to help the organization proactively adapt to these changes and stay current.
Who You Are
- You can demonstrate experience in: Consent Management Platform (e.g. OneTrust), Client Preference Centre for Marketing and Services, Agile Project Management, Digital and Marketing platforms and technologies, Financial Industry and/or Wealth knowledge. Bill 64 (Law 25), Bill 96, GDPR, CCPA, AdChoices and other relevant Privacy requirements. Working knowledge of: Tracking Technologies (Adobe Analytics, Google Analytics), Cookies, Marketing and Advertising Pixels, etc.
- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.