Description:
Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.
In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.
Position Purpose
Reporting to the Senior Director, IT Infrastructure and Operations, the incumbent manages a team of IT professionals engaged in the development, maintenance and support of IT solutions. May be responsible for one large application or for a group of smaller applications. Is responsible for highly valued IT assets on which the University’s business operations are almost completely dependent.
In this role, your responsibilities will include:
- Technical resources management: Plays an integral role in overall IT resources planning, including the development of the annual resource allocation plan.
- Human resource management: Manages a team of IT professionals involved in multiple IT development projects and support activities. Provides direction to staff regarding project planning and management, development methods, design alternatives, and technical options. Fosters a positive work environment and teamwork. Recruits/discharges staff, evaluates their performance, ensures adequate personal and professional development, identifies development needs and recommends appropriate training strategies.
- IT solutions development: Direct all aspects of systems analysis and design, programming and debugging, quality assurance testing, technical and user documentation, and system implementation. Evaluates or oversees the evaluation of “buy” and “build” approaches to meet business requirements. Develops requests for information and/or requests for proposals to solicit commercial software alternatives, and conducts detailed functional and technical evaluations of commercial software products. Chooses the appropriate design architectures for University applications.
- Methods, tools, techniques, and standards: Stays abreast of new technology, work methods, and techniques associated with all aspects of computing. Proactively researches technologies and tools that are of potential interest to the University; conducts formal evaluations of new products and builds business cases for the acquisition of new tools where appropriate. Defines or participates in the definition of the methodology and standards for systems development. Implements mechanisms to ensure that staff understands and follows the methodology and standards.
- Business process analysis and design: Oversees the design of complete solutions to complex business problems using expert knowledge of technology, business process analysis techniques, business process re-engineering, and workflow analysis. Applies the concepts and principles of change management, ensures that appropriate communication strategies are put in place with respect to new projects and business process changes.
What you will bring:
- University degree in Computer Science, Management Information Systems (MIS) or related field or an equivalent combination of education and experience.
- Minimum 10 years of experience in a complex and diverse IT environment demonstrating experience in project planning and management, risk analysis and IT resources management.
- Knowledge of the University’s information technology policies, procedures and standards.
- Experience working with various software development methodologies, tools, and techniques (systems analysis, data modelling, database design, system design, programming, quality assurance, documentation, change and problem management, etc.).
- Experience using software metrics; formal estimation methods, defect measurement, etc.
- Experience managing a team of IT professionals.
- Analytical and problem-solving skills.
- Negotiating, interpersonal and communication skills.
- Bilingualism – French and English (spoken and written).