Senior Manager

Description:

At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviours are embedded in everything we do to positively impact associates.

We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

A day in the life of the Senior Manager, Payments.

The payments landscape is rapidly changing and we are looking for your help to make it happen. Are you excited about the future of real-time payments and open banking? Do you talk about the Automated Clearing Settlement System (ACSS) for fun? Are you obsessed with making things better, faster and more efficient? Then this is the role for you!

Responsibilities:

The Senior Manager, Payments, is responsible for:

• Keeping up to date on the latest developments with Payments Canada and Real-Time Rails and creating the strategy for implementation at Capital One Canada

• Connecting with internal partners and industry peers to understand payment trends and innovations

• Oversight of the payments process team, including ensuring payments are processed on time and accurately each day.

• Oversight of the disbursements process team, including ensuring funds are disbursed and escheatment processes are executed.

• Managing payment fraud risk, including implementing payment hold rules, defenses and models.

Basic Qualifications:

• At least 5 years of experience in a payments role.

• Payments specific knowledge (e.g., at a bank, fintech or payment network), including understanding of payment systems in Canada, such as the Automated Clearing Settlement System (ACSS).

• A bachelor’s degree or higher.

Preferred Qualifications
(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job):

• Experience in payment fraud, such as cheque, bank, wire or other payment fraud. General fraud experience is also an asset.

• People leadership experience.

• Process management experience, such as Lean or Six Sigma.

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