Senior Lean Solutions Consultant

Description:

The Lean Design, Process and Automation team is an internal consulting team that works with business leaders to fix processes in need of improvement, optimization, and automation. Serving Sun Life's Corporate, IT, and Sun Life Capital Management stakeholders, the Senior Lean Solutions Consultant will pair their consulting mindset with a Lean Six Sigma toolkit and an understanding of Robotic Automation to drive process improvement.

Our most successful Lean Solutions Consultants are results-oriented contributors with a track record of leading projects to design and implement process improvements that deliver measurable and sustainable results. If you are a strong communicator, deal well with ambiguity, and are willing to roll up your sleeves to get things done, then keep reading!

What will you do?

• Assess the performance and capability of processes and operational groups (throughput, cycle time, productivity, waste, etc.)

• Identify opportunities and champion proposals for improvement (process analysis, business case)

• Design efficient and effective process solutions (value streams, workflow, metrics, staffing, etc.)

• Manage the controlled deployment of process and operational changes (pilots, change control, minimize go-live risks, etc.)

• Conduct Kaizen events and facilitate problem solving sessions with operations teams

• Partner with Robotics Centre of Excellence to evaluate and prepare processes for automation

• Lead project management activities including planning, scheduling, governance, and execution to successful completion, including maintaining full documentation of the project lifecycle

• Be a consistent and strong contributor to the Lean Solutions team by providing continuous improvement ideas for improving our own productivity and management practices

• Commit to self-development towards mastery of Lean Six Sigma (LSS) practices, tools and methodologies, project management principles and industry knowledge

What do you need to succeed?

• Strong professional consulting skills

• Strong project management orientation

• Drives for change through a strong ability to influence business partners and execute ideas through to completion

• Communicates openly and directly with various stakeholders to prioritize work deliverables and competing priorities

• Builds context by pushing beyond "how things are done" to understand "why" and uncover the underlying principles shaping the business

• University Degree in business or related field and 7 years of relevant experience with increasing responsibilities

• Formal training in Lean/Lean Six Sigma preferred, including Lean, Six Sigma, Kaizen, 5S and other Lean disciplines connected with cross functional team leadership of business improvements; LMS and/or LSS Black Belt certifications preferred

• Exposure to robotic automation and tools such as Pega, Blue Prism, Tableau, etc.

• Expert level knowledge of MS Excel, MS PowerPoint, MS Project, and MS VISIO