Senior Cloud Engineer

Description:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day

• a health care spending account

• a premium defined benefit pension plan

• three personal days and two float days annually

• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years

• career development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• participation in

  Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

Responsible for supporting the Digital Excellence in Health cloud strategy and roadmap and for delivering on established cloud strategies to support business objectives and provide high levels of expertise and knowledge in cloud migrations of on-premises applications as well as digital transformation. To design and integrate cloud and on-premises services, enabling stable, efficient and secure operations in the cloud environment.

Here is what you will be doing:

• Ensures a consistent approach to executing work assignments in a timely and competent manner.

• Accountable for workload, tasks, initiatives, and service quality within assigned work and within direct scope of operations.

• Provides recommendations within direct scope of operations and within the Cloud and Platform Operations team.

• Recommends changes to products and services within direct scope of operations and within the Cloud and Platform Operations team.

• Shares best practices and provides coaching within their own team and other teams supporting cloud environments. Provides guidance and expertise to newer Cloud Engineers on best practices.

• Works closely with members of the product team, and other teams such as IT Operations, Cloud Centre of Excellence, Architecture and Security to ensure on-premises and cloud services are implemented efficiently and securely.

• Collaborates with product teams to deliver solutions using modern DevSecOps tools and best practices and takes ownership of the build, release, and configuration management of applications.

• Executes and/or designs solutions or prototypes for proof of concept and implement solutions in production.

• Deploys, automates, and manages cloud- based systems to ensure high availability, performance, scalability, and security.

• Ensures cloud services are implemented efficiently and securely, where the full scope of issues and facts may not be clearly evident and require sinterpretation and modifications outside of normal existing processes and procedures.

• Works with a medium level of autonomy in setting objectives based on direction from a lead cloud engineer, principal cloud engineer, team lead or management with the ability to independently determine what tasks should be completed, according to agreed goals and performance standards.

• Makes decisions where results have high impacts across the organization requiring sophisticated solutions and long-term correction. Errors may have major or critical impact on overall service delivery and quality.

Here is what you will need to be successful:

Education and Experience

• Bachelor’s or Master’s degree in Information Technology, Computer-related discipline, or equivalent experience.

• 5 - 7 years of experience in System Support and Administration in Enterprise environment, working experience with Azure/AWS Cloud Services and supporting and managing Virtualization technologies, Container platforms, Storage Systems, Infrastructure monitoring and alerting technologies, high availability architecture in Azure/AWS Hybrid Cloud Technologies

• Industry certifications in Virtualization, Azure/AWS, Networking Technologies, and Office 365 certifications are an asset.

• In-depth knowledge of Terraform, AWS Cloud Formations, BICEP to automate the build, deploy and maintenance of Azure/AWS applications and environments.

• Knowledge pertaining to operation and support of products and services operating in one cloud provider.

• Knowledge of IaaS and PaaS components leveraged to implement products and services operating in one cloud provider as well as in depth knowledge of the components directly related to operational duties.

• Knowledge of coding practices as it relates to Infrastructure as Code, building and maintaining CI/CD pipelines and using source control tools.

• Knowledge of team and industry best practices as it relates to deployment, operations and support of products and services in the cloud provider.

• In-depth knowledge of security best practices as it relates to deployment, operations and support for products and services in the cloud provider.

Key Competencies

• Analytical thinking, investigative and problem-solving skills to ensure cloud services are implemented efficiently and securely, where the full scope of issues and facts may not be clearly evident and require interpretation and modifications outside of normal existing processes and procedures.

• Ability to maintain efficient processes for application delivery; identify and recommend improvements; own the build, release, and configuration management of applications.

• Ability to form internal relationships to ensure a comprehensive understanding of current and projected needs in order to design short term and long-term solutions.

• Communications skills, both oral and written, to resolve problems and /or reach consensus through negotiation/persuasion, requiring active listening and collaboration to deliver solutions; to coach, guide and provide expertise to staff; create and maintain up to date internal and external operational documentation; to prepare materials for a variety of audiences with different levels of technical expertise.

• Ability to code to automate system-level deployment using tools such as Terraform, AWS Cloud Formation, Bicep.

• Ability to implement continuous code and infrastructure delivery using CI/CD tools such as Azure DevOps, AWS Code pipelines, etc.

• Ability to ensure efficient processes are used for the build, release, and configuration management of applications.

• Ability to deploy, automate, and manage cloud (Azure/AWS) based systems to ensure high availability, performance, scalability, and security.

• Ability to maintain in-depth knowledge of cloud technologies and tools for one provider.

• Ability to work closely with members of the product team, and other teams such as IT Operations, Cloud Centre of Excellence, Architecture and Security to ensure cloud services are implemented efficiently and securely.

• Ability to collaborate with product team to deliver solutions using modern DevSecOps tools and best practices.

• Ability to make decisions where results have a major impact across the organization on overall service delivery or quality. Decisions impact on DxH on-premises and cloud resilience and availability resulting in financial impact and the inability of program/business units to function. Sophisticated solutions are required , and errors are usually corrected over the short to medium term (e.g., two to four weeks).