Senior Autoplan Processing Supp Serv

Description:

The Autoplan Processing Services Support Services team has an opening for a Senior Autoplan Processing Support Services Representative in North Vancouver.

In this role, you will draw on your superb problem solving and technical skills to provide support andadvice to internal and external customers. You will provide technical support in researching, analyzing and resolving errors and discrepanciesrelated to the processing of motor vehicle, insurance and Autoplan transactions and to providefeedback on procedural and systems changes. This role also handles more complex account transactions that require Autoplan financing.

Position Requirements:

To be successful in this role, you will need to bring the following skills and experience:

• Knowledge of relevant policies, acts and regulations, as well as relevant products and services as theypertain to the processing of insurance premiums
• Analytical and problem solving skills to research and identify errors and changes related to theprocessing of motor vehicle and insurance and Autoplan transactions
• Effective customer service and communication skills to explain policies in understandable terms
• Strong organizational skills to prioritize, adapt and adapt to changing demands
• Ability to concentrate on various tasks, while handling interruptions and time pressures
• Previous broker, and PolicyCenter system experience would be an asset.