Description:
The Senior Architect will engage with project-based enhancements to the core platform and integrate with the Core Engineering team to provide direction on the maintenance, upgrades and management of the core platform.
The Senior Architect role will take responsibility for Incident Management related to the TCS Core Platform in North America and the UK and be a primary point of communication for Creative and Production leadership on the health and stability of the platform.
Qualifications
- Own the communication around Core stability for North America and the UK and contribute help lead the global discussion
- Gain an understanding of the platform’s production environment and the dependency tree for services
- Investigate client interactions and build client integration documentation
- Gain an understanding of the design of the platform’s infrastructure
- Gain an understanding of the platform’s observability features and service level objectives
- Review monitoring and alerting systems for real-time visibility into issues
- Review logging and metrics aggregation
- Manage application access control and cluster access
- Gain an understanding of the application release processes
- Manage and maintain application remediation automations, infrastructure automations and CI/CD pipelines
- Work with technology infrastructure to provide hardware and network recommendations to support teams
- Explore future hosting possibilities including cloud based approaches and hyperconverged platforms
- Help extend support capabilities to stakeholders
- Contribute to maintaining an authoritative source of documentation.
- Coordinate with leadership across the business and within technology to define and prioritize projects
- Mentor and pair with others in the team to encourage the professional and technical growth of others.