Senior Architect

Description:

• Own the communication around Core stability for North America and the UK and contribute help lead the global discussion
• Gain an understanding of the platform’s production environment and the dependency tree for services
• Investigate client interactions and build client integration documentation
• Gain an understanding of the design of the platform’s infrastructure
• Gain an understanding of the platform’s observability features and service level objectives
• Review monitoring and alerting systems for real-time visibility into issues
• Review logging and metrics aggregation
• Manage application access control and cluster access
• Gain an understanding of the application release processes
• Manage and maintain application remediation automations, infrastructure automations and CI/CD pipelines
• Work with technology infrastructure to provide hardware and network recommendations to support teams
• Explore future hosting possibilities including cloud based approaches and hyperconverged platforms
• Help extend support capabilities to stakeholders
• Contribute to maintaining an authoritative source of documentation.
• Coordinate with leadership across the business and within technology to define and prioritize projects
• Mentor and pair with others in the team to encourage the professional and technical growth of others.

Objectives of the Role:

• Elevate communication and understanding between business leadership and technology
• Circulate working knowledge of pipeline-critical software and infrastructure
• Increase visibility of dependencies and requirements
• Normalize ‘outside contributions’ from non-software contributors
• Improve reliability of core services
• Improve stability of core platform
• Improve business confidence in core services / core platform / core engineering
• Institute a DevOps / SRE mindset to support, maintenance and upgrades
• Collaborate across reporting lines and departments and create transparency for Production
• Provide efficiency where possible and increase visibility of core services / core platform / core engineering around the organization
• Provide systems confidence via automated issue resolution and runbooks