Senior Analyst Records Management

Description:

1. Conduct research on statutes, regulations and industry standards in order to support the development and updating of the WSIB's records management and retention program.
2. Assist the Manager in the development, implementation, and maintenance of ongoing operations of the records management and retention program including strategic direction and governance artefacts, such as policies, records schedules, standards, procedures and guides.
3. Oversee the application of information life cycle controls to business practices and processes, such as records capture, storage, retrieval and disposition.
4. Liaise and work with client groups to gather and analyze data in support of records management and retention business cases, project proposals, and system requirements gathering.
5. Facilitate client group meetings to obtain input into the development and evaluation of policies, standards and practices and collaborate toward consensual solutions and outputs.
6. Promote the guiding principles of Records Management and Retention and drive related initiatives through regular engagement and with internal stakeholders including:

• developing and delivering consistent and comprehensive ongoing Records Management and Retention training programs
• delivering presentations/information sessions to WSIB management, internal stakeholders and other audiences as needed on records management and retention requirements and best practices
• developing awareness content and communications for delivery via intranet, web-based collaboration tools and other internal marketing channels
• partnering with other areas of the Corporate Business Information & Analytics Division and across the WSIB (e.g., Corporate Services, Privacy, Information Technology Services) in order to help integrate Records Management and Retention requirements into systems and practices
• establishing and maintaining relationships with external organizations (e.g., Archives of Ontario, professional associations)

7. Develop quality control and change management standards and processes for all aspects of the Records Management and Retention program.
8. Monitor, review and evaluate the effectiveness of Records Management and Retention program controls and their application in different WSIB business settings.
9. Monitor, review and evaluate information systems, physical filing and business practices as needed to evaluate the effectiveness of the Records Management and Retention program. Identify/mitigate risks and recommend solutions to enhance service offerings.
10. Lead and coordinate the design, development, implementation and maintenance of electronic documents and records management systems (EDRMS)

11. Perform other duties as assigned or required, such as:

• participating in various departmental initiatives
• acting as designate for Manager on Records Management and Retention activities during absences

Job Requirements: Education:

• University completion at undergraduate level with a specialty focus in Records Management, Archival Studies or Library and Information Studies.

Experience:

• Five years prior experience in record keeping, information management lifecycle concepts, business process improvement concepts or data analysis techniques.