Description:
Responsibilities:
Primary role includes:
- Supporting sales representatives with their questions, queries, concerns, and the validation of their orders.
- Interfacing with intra-company departments, such as Billing, SD/Provisioning, IP Eng, Legal, etc.to finalize the details and terms of orders.
Qualifications:
ESSENTIAL JOB FUNCTIONS:
- Email customers to verify order validation.
- Ensure data entered is accurately captured in accordance with pricing and product guidelines in company systems.
- Ensure all required documents/approvals are present and accounted for within the orders edocs.
- Master all internal systems such as Compass/OPM and to be able to problem solve within those systems.
- Coach individual Sales Reps and Managers on paperwork, procedure and processes questions