Sales Development Representative

Description:

As a Sales Development Representative, your role is to lay the foundation for our Sales team by engaging with new and existing customers and channel partners (e.g., consulting firms). You are a brand ambassador for SkyHive acting as the foundational entry-point for our customers, guiding them through their initial interactions with our Sales teams. The Sales Development Representative is responsible for a variety of tasks, depending on the needs of the Sales team and the channel partner they support. The Sales Development Representative performs general administrative duties such as setting up meetings, maintaining CRM, and actioning requests from customers and/or the sales team.

What You Will Do

- Manage and action a high volume of inbound and outbound communications to support the channel partner (e.g., consulting firm) and/or the customer
- Assist sales team with scheduling internal and customer meetings
- Complete administrative work like uploading contracts, setting up new customers in Sharepoint, and processing order forms
- Enter, update, and maintain daily activity in CRM (currently HubSpot; moving to Salesforce)
- Provide support to sales team with sales forecasting and reporting
- Provide assistance and fulfill any product or pricing inquiries from the customer
- Assist sales team with proposals or sales presentations as required
- Be accountable for achieving your Objectives and Key Results (OKRs) that align to the company OKRs

What You Will Bring

- College Diploma in Business, Marketing or a related field.
- Minimum of 1 year experience in a customer success, sales or marketing role.
- Alignment with SkyHive’s Mission and Purpose (can research it online).
- An analytical thinker who can see trends across vast amounts of data
- A self starter who can diagnose inefficiencies and optimize processes to maximize results
- Transparent communicator and seeks out coaching and feedback
- Ego-less.
- Good interpersonal skills and communication with all levels of management
- Able to multitask, prioritize, and manage time efficiently including a strong attention to detail
- Willingness to work off-hours to serve global customers across many timezones

Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway and give us both the chance to find out!

What We Offer

- Competitive compensation

- Stock Options

- Three weeks’ paid vacation, paid holidays and birthday leave

- Comprehensive health benefits package

- Retirement savings with employer match

- Paid & unpaid volunteer time off

- Opportunity to get your foot in the door of a fast-growing tech company

- Collaborative team environment

- Professional development assistance program

- Social Impact Organization with Certified B-Corp Status

- Opportunity to explore other departments as training and career continues