Sales Coordinator

Description:

Order entry for serialized equipment and follow up on orders, such as: providing shipping

confirmations, asking for revisions, updating ship dates and ensuring the orders ship when

requested; 

Back-up order entry for all other customers when needed, which includes the responsibilities

listed above; 

Preparing customer reports; 

Working with customers’ third party software to view store plans and preparing quotes as

needed; 

Supporting the Sales & Marketing team with day to day requirements: replying to e-mails from

customers, researching information, assisting with roll-outs, sending out specification sheets

and sales sheets as needed; 

Working with other teams to resolve issues as they arise (shipping, backorders, damages, etc.)

as needed; 

Receiving copies of e-mails from Costco as a back-up; 

Back up to Account Managers while they travel as needed; 

Reading all trip reports and following up on any outstanding issues to ensure they are handled

efficiently to completion and advising Account Managers of the status; 

Sending pre-shipping notice emails as needed to warehouses; 

Back-up to current Sales Coordinator; 

Assisting Senior Vice President on special projects as needed.

Qualifications


Holds a High School Diploma; 

Minimum 3 years in an office environment; 

Exceptional communication abilities in English (verbal and written); 

Functional in French (verbal and written); 

Good organizational skills, able to multi-task and prioritize; 

Must be able to work in a strong team oriented environment; 

Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).