Sales Associate

Description:

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

Key accountabilities and responsibilities include the following:

Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained

Resolving customer issues effectively at store level in a timely and positive manner.

Be a team player and contribute to the stores’ success.

Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.

Keep current on our product and service updates

Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.

Adhere to all Loss Prevention policies as per guidelines and policies.

Demonstrated Interpersonal Skills:
Excellent presentation skills in a retail environment

Upbeat, optimistic, passionate and friendly

Ability to understand the needs of the customer

Ability to build buy-in to an idea, a decision, an action, a product, or a service

Qualifications and Experience Required:
Retail experience preferably in apparel

Demonstrated ability to develop relationships with customers

Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.

Self-starter and uses good judgment in all situations.