Sales And Marketing Manager

Description:

· Present our services and packages to customers, offering advice and guidelines as required.

· Understanding customer needs, providing solutions and support, and resolving any complaints in a timely and satisfactory manner.

· Deliver high-quality customer service, nurture relationships, and ensure all aspects of customer interactions are attended to, fostering customer loyalty.

· Cultivate and deepen client relationships and partnerships that add value.

· Conduct market research and competitor analysis to stay updated with industry developments and trends.

· Consistently review and analyze sales performance data, prepare insightful reports, and relay findings to the owner.

· Collaborate closely with the teams for efficient and successful execution of marketing campaigns and promotions to creatively reach more potential customers.

· Monitor and track weekly, monthly, and quarterly performance and sales metrics.

· Assist the owner in the recruitment and training of new sales staff to ensure a competent and effective team.