Description:
Summary of Key Responsibilities (job functions include but are not limited to):
Leadership
- Lead UCalgary's RPA process by providing direction, guidance and ongoing monitoring of all program components
- Provide direction and guidance to stakeholders on opportunity identification, opportunity quantification, prioritization, design and development
- Manage the portfolio of new RPA automations and identify risks and dependencies
- Acts as subject matter expert in the communication and execution of RPA requirements
- Ensure that initiatives undertaken are done in the context of the overall UCalgary strategy
- Support RPA Architect to ensure alignment of business and technology requirements
- Assess business process re-design requirements and support implementation
- Collaborate with RPA Developers to design the ‘to-be' process (e.g. PDD Document, workflow process documents).
- Participate in testing and deployment of robots as required and coordinate process owner testing
- Influence leaders and stakeholders within the University to lead, integrate, adopt, and/or champion RPA initiatives so that initiatives impact all levels of the organization
- Assess current business systems and internal controls for continuous improvement opportunities; shows an awareness of key drivers for decision-making in the institution and is able to attain buy-in of key stakeholders to change initiatives.
- Recommend and implement changes to systems, procedures, process and reporting activities, which may include advising or leading project teams established to evaluate and implement improvements; able to process problems into solutions and new opportunities.
- Resolve key concerns and ad-hoc issues, often when provided with limited identification of the issues, including researching, involving multiple parties, making recommendations to solve, develop procedures, practices, implement tools and test the results. Balance conflicting needs of many stakeholders in recommendations.