Retail Sales Associate

Description:

Retail Sales Associates are responsible for providing excellent customer service in the TIFF Shop to drive sales and perform merchandising duties to ensure the shop is maintained and inventory is organized. This position will be reporting to the Manager of TIFF Shop.

RESPONSIBILITIES:
Demonstrate in-depth product knowledge and interact with customers in the shop to meet their needs and drive sales
Participate in merchandise handling, receiving, pricing and organizing
Perform accurate transactions on POS system
Open and close POS, prepare daily cash float and calculate daily deposit for the Finance department
Utilize POS database to complete purchasing and receiving paperwork for the Finance department
Review Shopify account, process online transactions, package and mail out products
Communicate with customer by email and phone to provide information and support
Set up and tear down promotional displays and pop up shops
Maintain a clean and safe work environment, including dusting and cleaning of displays
Participate in the annual inventory count and conduct inventory spot checks throughout the year Knowledgeable about services and programming available at the TIFF Bell Lightbox