Remarketing Co-ordinator

Description:

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Remarketing Co-Ordinator, you will provide world-class service to customers, clients, partners, and vendors. You will participate in the intake, management, redemption, appraisal, and disposal of repossessed assets.

You will engage in communications with customers and external partners via secured technology, telephone, email, and letter correspondence. You will also provide administrative and reporting support to management.

You are organized, detailed, process oriented, and articulate.

HERE’S HOW YOU’LL CONTRIBUTE:

1.Be a highly engaged team member that provides best in class service to internal and external stakeholders. Partners include fellow employees, customers, and vendors.

2. Ability to appraise and determine accurate wholesale and retail values on assets in order to maximize national returns. Use and document tools like CBB, Nada, Blue books, Trader, online resources, etc.

3. Be well informed about Boats, RVs, Trailers, ATVs, Motorcycles, Standard road vehicles, tractors, and other financed securities.

4. Prepare detailed support documents.

5. Perform duties in relation to intake, repossession, transport, and skip processes according to company policies and legislative guidelines.

6. Close and invoice accounts accurately.

7. Provide information and guidance to customers in order to facilitate bringing accounts current

8. Must be detail oriented and be able to understand and prepare complex documentation and update different host systems. Maintain detailed records.

9. Manage vendor performance and ensure that tasks are completed, and expectations met.

10. PPSA searches, discharges, and registrations

11. Complaint tracking and resolution

12. Third party vendor assignment and tracking. Partners include: Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.

13. Update and prepare various reports, manipulate data, and provide meaningful insight.

14. Ability to document processes and train other employees