Relief Helpline Counsellor

Description:

To work from a holistic perspective, utilizing the teachings of the medicine wheel and Seven Grandfather Teachings.

To take personal responsibility to increase sensitivity, awareness and implementation of Beendigen’s cultural teachings and organizational practices in both professional conduct and work-related deliverables.

To be prepared to work in conjunction with the philosophy and mandate of the organization.

To preserve confidentiality of all residents, clients, staff, students, volunteers and agency information.

To represent the organization in a positive and professional manner at all times.

To provide shift coverage and support to full-time staff during weekdays, statutory holidays and week-ends.

To provide emotional and crisis support/intervention, safety planning, information and referrals to Anishinabe women to assess their situation, particularly with reference to their safety.

To provide information and assistance in naming appropriate strategies; provides information and referral to appropriate community resources.

Knowledge, Skills and Abilities:

Specialize in one-on-one counselling

Extensive knowledge and experience in family violence issues

Ability to view situations free from personal values, interests, beliefs, or judgment

Ability to handle difficult situations and distance oneself from client’s problems or emotions

Excellent computer and database entry skills

Excellent oral and written communication skills

Knowledge about sensitivity to cultural differences and various economic backgrounds

Ability to act quickly and appropriately in situations of conflict in a direct, non- confrontational way

Strong written, verbal, and interpersonal communication skills