Description:
The Legislative Assembly of Ontario seeks a Receptionist/Information Clerk who, as part of our Procedural Services Branch, in Toronto, ON, will play a significant role as the first impression of the Branch by receiving calls, greeting visitors, and providing exceptional customer service to Members of the Provincial Parliament (MPPs), officers and staff of the Assembly, members of the public, and the media.
What can I expect to do in this role?
What You'll Do
You'll act with integrity to:
- Demonstrate a high degree of professionalism in a non-partisan support role
- Exercise tact, diplomacy and good judgement in a politically sensitive environment
You'll support our collaboration as you:
- Provide bilingual reception services, administrative assistance, and records management for the day-to-day operations of Procedural Services Branch
- Maintain information regarding committee activities on the Internet
- Maintain and update the Committees database and use it to produce various reports
- Assist in the interpretation of inquires or information requests
- Prepare and track invoices on an automated system
- Provide exceptional customer service at all times
How do I qualify?
You demonstrate excellence through your:
- Fluency in both English and French, using oral and written skills to provide reception services and administrative support
- Strong technological skills with proven experience in office practices and procedures
- Experience as a strong administrator with strong organization and highly developed communication skills
- Experience with Microsoft Power Apps (e.g. Word, SharePoint and Excel)
- Keen interest in Ontario's parliamentary system and governmental processes
- Ability to foster positive working relationships with demonstrated customer service and interpersonal skills
- Ability to respond and adapt to a rapidly changing work pace