Receptionist/data Entry Clerk

 

Description:

Reporting to the Coordinator and working closely with Employment Consultants, Job Developers and other support staff, The Receptionist / Data Entry Clerk works within Fedcap Canada / MLITSD (Ministry of Labour, Immigration, Training and Skills Development) Employment Ontario Guidelines and Agency Policies and Procedures to perform reception and administrative support activities.


Responsibilities:

  • Greets all visitors in a friendly and professional manner
  • Responds promptly to all inquiries treating clients with equity, dignity, and respect
  • Provides information on and promotes the Centre’s services and refers individuals to other community services as required
  • Greets and provides support to BTS (Bridges to Success) clients
  • Assesses visitors needs and schedules appointments accordingly
  • Manages phone system, responds to email enquiries, and forwards incoming calls and messages
  • Receives mail, sorts, and forwards to the appropriate staff and prepares outgoing packages
  • Maintains inventory of standard office and client supplies
  • Provides administrative support by preparing and formatting routine professional correspondence and documents such as resumes, spreadsheets and marketing materials
  • Assist clients using resource area computers with basic computer functions including assistance with accessing and navigating websites, printing, scanning, faxing, editing documents,
  • Provides data entry support to staff


Qualifications:

  • Completion of Business or Office Administration Certificate or Diploma, or related field of study or, equivalent combination of education and experience in Employment Services is required
  • Preference given to individuals with experience working in FedCap Cares and CaMS
  • Ability to maintain confidentiality is required
  • Demonstrated working knowledge of current Microsoft Office applications, advanced office automation systems and Adobe software, with intermediate skill in word processing required
  • Verified keyboarding skills
  • Excellence and accuracy in spelling and grammar and data entry is required
  • Proven ability to navigate databases, internet research and technology including smart phones required
  • Must possess excellent communication (written and oral), interpersonal and customer Service skills
  • Ability to provide timely and professional service to both internal and external clients
  • Knowledge of community services throughout the Brantford/Brant County an asset

Organization Grand Erie District School Board
Industry Secretary / Front Office Jobs
Occupational Category Receptionist
Job Location Toronto,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-09-16 10:34 am
Expires on 2024-12-01