Description:
How you will make an impact:
You will be responsible for establishing a welcome, warm, and professional atmosphere for all our clients, new hires, customers, and employees.
As a Receptionist, you will:
- Greet and handle visitors with a positive attitude.
- Answer telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
- Handle on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
- Implement established security policies and procedures with regards to arriving and departing visitors, contractors, delivery people, etc.
- Handle car service requests for visitors and staff members.
- Communicate requests to the appropriate internal support departments such as building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries)
About you:
- Two to three years of experience in a client service/reception position within a hospitality or corporate environment
- Proficiency in Microsoft Office Suite and knowledge of office technology/equipment
- Excellent listening and verbal communication skills
- Discreet, ethical, and committed to maintaining a high degree of confidentiality