Receptionist

Description:

As the Receptionist, you are the first point of contact for clients, service providers and the general public, requiring excellent customer service skills. You will use various computer software systems and be responsible for assisting in the delivery of programs by providing a range of general inquiry/administrative support services.

This position involves direct client service and working in partnership with Social Workers and Caseworkers for the effective and efficient delivery of services.

Primary Accountabilities

We count on your expertise and excellent customer service to provide various administrative support, including, but not limited to:

• Coordinating daily incoming and outgoing correspondence
• Maintaining records of documents processed, reviewing data for completeness and accuracy
• Maintaining a filing system in accordance with government records management policy
• Compiling and preparing ad hoc reports
• Interacting with clients, service providers and staff in person or by phone

Qualifications and Experience

As our next Receptionist, you will have at least three (3) years of experience in an administrative support/reception role. Completion of a one-year business course would be considered an asset.